Our conflict-free case managers focus on personal outcomes for the people they support and are trained in person-centered planning. They assist people in developing their Individual Support Plan (ISP), monitoring their plan, and helping them in self-directing their supports and services.
Who We Serve
All participants on the Home and Community Based Waiver (HCBS) and Community Training Services (CTS) are required to have a Conflict-Free Case Manager (CFCM). Case Managers facilitate the person-centered planning process to develop an individualized support plan. The Case Manager also monitors service delivery to ensure the person receives supports and services as planned and that personal outcomes are met. Because the Case Manager cannot work for the same organization that is providing services, this limits any bias a case manager or agency may have, and ensure people receive the best services possible while maintaining personal choice.
Our LifeScape case manager has been instrumental in helping us explore options for our daughter so that she can have the best quality of life and the most opportunities possible. We appreciate the support, professionalism, and dedication to serving people with disabilities we have experienced at LifeScape.
-Rebecca J., Parent
LifeScape was the first agency in the United States to achieve accreditation through the Council on Quality & Leadership (CQL) in 1979 and has maintained this accreditation ever since.
I believe we would still be struggling if Lyndsey had not accomplished placement for my grandson Zach! I cannot find the proper words to thank Lyndsey for her very hard work and diligence to find a solution for our family. Each time I see her, I am uplifted personally with her positive attitude to find solutions to problems. She must also be a blessing for other families in her service. So, I say a very heartfelt THANK YOU to those who led her to our family.
- Pat F., Grandmother
Our Case Managers
Lyndsey Ihler grew up in Canada, Africa, and Nebraska. She graduated from SDSU with a Bachelor of Science degree in Sociology with an emphasis on Human Services. She also holds an Associates of Science degree in General Studies from Western Nebraska Community College. Before joining the LifeScape staff in August 2015, Lyndsey was a Service Coordinator in Kansas and a Residential Supervisor in Madison, SD. It’s important to Lyndsey to be a positive influence in the lives of others, and one of her goals is to improve her sign language skills. Lyndsey enjoys time exercising, traveling, camping, reading, hiking, and kayaking.
Bethany Siwek is an Illinois native who has recently moved to South Dakota. She attended Augustana College in Rock Island, IL, graduating with a Bachelor of Arts in Psychology with a minor in Biology. Before joining the LifeScape staff in June 2017, Beth worked as a QIDP (Qualified Intellectual Disabilities Professional) supervisor in McHenry, IL. It is important to Beth to remain very organized, so she can provide the most and best services possible to the people she supports. One of Beth’s goals is to become more involved in the Special Olympics Organization. She enjoys staying active by golfing or just trying new activities in the community.
Hailey was raised in Sioux Falls and is a proud South Dakota State University alumni. Hailey knew at a young age that she wanted to pursue a career helping others and began working for a Community Service Provider after graduating with a Bachelor of Science degree in Human Development and Family Studies. Hailey has also worked as an associate clinician, behavior facilitator, and management. She is motivated by her family and aspires to be humble and kind, to put others first, and to be a good example to her two young children. She aims to live by Lifescape's vision, ensuring all people are valued and respected.
Kate Van Beek grew up in small-town Iowa, not far from Sioux Falls. She graduated from the University of Northern Iowa with a Bachelor of Science degree in Communication Science and Disorders. Upon graduation, she moved to the Sioux Falls area and began her career at Lifescape as a Direct Support Professional. Kate enjoyed her position as a DSP for a little over 2 years before joining the Conflict-Free Case Management team. She is known for being compassionate and as a great advocate for the people she supports. She enjoys spending her free time with her friends and family. Kate also enjoys going to concerts, cooking and staying active.
At LifeScape, all people are valued and respected. Our mission is to empower children and adults with disabilities to lead fulfilling lives. The people we support and their families are at the very center of all that we do, and decisions are made based on their wants and needs.