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LifeScape Achieves CQL Person Centered Excellence Accreditation

LifeScape is excited to share that it has achieved Person-Centered Excellence Accreditation from CQL | The Council on Quality and Leadership. This internationally recognized designation validates that LifeScape is committed to person-centered practices that promote the attainment of individually defined outcomes by people with disabilities. Person-Centered Excellence Accreditation is awarded to agencies that meet CQL’s rigorous standards, deeply integrate CQL tools and approaches, and establish a quality management system to drive data-based decision-making.

“Person-Centered Excellence Accreditation is not easy to achieve, and LifeScape should take great pride in this notable accomplishment,” says Mary Kay Rizzolo, President and Chief Executive Officer of CQL | The Council on Quality and Leadership. “They’re focused on what really matters to the people they support and are successfully designing their services so that people can realize their goals and dreams.”

LifeScape and the Council on Quality and Leadership has a long-standing partnership spanning more than 40 years. Throughout the communities LifeScape serves, their core mission is lived out through not only the adults they serve, but their employees as well. By empowering people to live their best life, LifeScape enhances quality of life for everyone the organization touches.

“In these incredibly challenging times of a global pandemic, inflation, and historical workforce shortages, it is extremely encouraging to have a nationally recognized accreditation team reaffirm our commitment to our Mission, Vision, Values, and Culture is producing high quality outcomes for all of those we support, says Steve Watkins, CEO at LifeScape. “CQL sets the bar high for the services and supports we offer, and we are proud to be the longest standing member of the CQL accreditation process, reflecting our legacy of improving processes and outcomes for over four decades.”

“We are extremely proud of the great work people do each day bringing to life the mission of LifeScape. This accreditation is a testament to the incredible services and supports our employees deliver on a consistent and on-going basis,” says Gerald Tracy, LifeScape Vice President of Residential and Education Services. “As we finalize our accreditation visit and look toward the future, we are excited to embrace new opportunities for change and growth while keenly focusing on developing creative and innovative ways to support people to live their best life.”

From a couple who met at LifeScape, to the adults we support who are making a lasting impact in the community, this accreditation solidifies our mission’s impact on everyone LifeScape touches.

Person-Centered Excellence Accreditation is a four-year accreditation term for human service providers that transform person-centered philosophies into everyday practices and utilize data to assess the effectiveness of the supports that people receive. It encompasses the validation of a Basic Assurances  Self-Assessment, implementation of the Personal Outcome Measures , alignment with Shared Values, along with various planning meetings, review visits, focus groups, and consultation with CQL staff members. The accreditation visit culminates in a stakeholder event that can include agency leadership, people supported, families, employees, community members, and more, who collaborate on a What Really Matters plan for developing and tracking organizational goals.

“Congratulations to everyone from LifeScape for achieving Person-Centered Excellence Accreditation,” adds Katherine Dunbar, vice president of accreditation of CQL | The Council on Quality and Leadership. “We’re honored to work with them and look forward to this partnership growing in the years to come.”

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