Conflict-Free Case Management

LifeScape offers Conflict-Free Case Management services to South Dakota residents with intellectual/developmental disabilities, who receive services through the HCBS Choices Waiver in the Southeast Region. This includes the following counties: Minnehaha, Lincoln, Yankton, Union, Clay, Turner, Hutchinson, Bon Homme, McCook, and Hanson.

LifeScape was the first agency in the United States to achieve accreditation through the Council on Quality & Leadership (CQL) and has maintained this accreditation for 37 years. Our conflict-free case managers are trained in person-centered planning and focus on personal outcomes for the people they support. They assist people in developing their Individual Support Plan (ISP), monitor their plan, and help them in self-directing their supports and services.

At LifeScape, all people are valued and respected. Our mission is to empower children and adults with disabilities to lead fulfilling lives. The people we support and their families are at the very center of all that we do, and decisions are made based on their wants and needs.

That’s the LifeScape Way.

For more information or to request Conflict-Free Case Management services, please contact Melanie DeBates, Director of Admissions, at 605.444.9550.

Our Case Managers


Lyndsey Ihler

Lyndsey Ihler grew up in Canada, Africa, and Nebraska. She graduated from SDSU with a Bachelor of Science degree in Sociology with an emphasis on Human Services. She also holds an Associates of Science degree in General Studies from Western Nebraska Community College. Before joining the LifeScape staff in August 2015, Lyndsey was a Service Coordinator in Kansas and a Residential Supervisor in Madison, SD. It’s important to Lyndsey to be a positive influence in the lives of others, and one of her goals is to improve her sign language skills. Lyndsey enjoys time with her husband Matt and their dog and two cats. She also appreciates traveling, exercising, and quiet time reading.

Contact:, 605.444.9881


Bethany Siwek

Bethany Siwek is an Illinois native who has recently moved to South Dakota. She attended Augustana College in Rock Island, IL, graduating with a Bachelor of Arts in Psychology with a minor in Biology. Before joining the LifeScape staff in June 2017, Beth worked as a QIDP (Qualified Intellectual Disabilities Professional) supervisor in McHenry, IL. It is important to Beth to remain very organized, so she can provide the the most and best services possible to the people she supports. One of Beth’s goals is to become more involved in the Special Olympics Organization. She enjoys staying active by golfing or just trying new activities in the community. She loves any animal and wants to get a pet of her own in the future. Overall, Beth enjoys spending time with people and is willing to try anything once—UNLESS that thing is eating octopus!

Contact:, 605.444.9823


Hailey Dvoracek was born and raised here in Sioux Falls, SD. She graduated from SDSU with a Bachelor of Science degree in Human Development and Family Studies with a minor in Sociology. Prior to joining the Case Management team, Hailey was a Coordinator of Support Services at LifeScape. It is important for Hailey to do meaningful work and she truly enjoys building relationships with the people she supports. One of Hailey’s goals is to someday start a dance program for people with disabilities in Sioux Falls. Hailey enjoys spending time with her family, being outdoors, cooking, and “spoiling” her golden retrievers.

Contact:, 605.444.9992

Parent Testimonial

"Our daughter, Patricia, has been receiving Case Management services from LifeScape for several years. We have been very pleased with the planning which has been very person-centered and individualized. LifeScape Case Managers advocate and help people realize their dreams and full potential."

– Deb D., Parent

Case Manager Testimonial

“Our case managers are truly committed to supporting people, so that they lead fulfilling lives and achieve their dreams. When I started working here over 30 years ago, I would have never guessed that I could build such strong, impactful relationships in my job! I get a great sense of satisfaction in seeing people achieve their goals and dreams."

– Kristi C., Case Manager