Conflict-Free Case Management

LifeScape offers Conflict-Free Case Management services to South Dakota residents with intellectual/developmental disabilities, who receive services through the HCBS Choices Waiver in the Southeast Region. This includes the following counties: Minnehaha, Lincoln, Yankton, Union, Clay, Turner, Hutchinson, Bon Homme, McCook, and Hanson.

LifeScape was the first agency in the United States to achieve accreditation through the Council on Quality & Leadership (CQL) and has maintained this accreditation for 37 years. Our conflict-free case managers are trained in person-centered planning and focus on personal outcomes for the people they support. They assist people in developing their Individual Support Plan (ISP), monitor their plan, and help them in self-directing their supports and services.

At LifeScape, all people are valued and respected. Our mission is to empower children and adults with disabilities to lead fulfilling lives. The people we support and their families are at the very center of all that we do, and decisions are made based on their wants and needs.

That’s the LifeScape Way.

Our Conflict-Free Case Managers will have two open house dates -- April 27 and May 1. 

For more information or to request Conflict-Free Case Management services, please contact Melanie DeBates, Director of Admissions, at 605.444.9853.

Our Case Managers

Nate Alfson

Nate Alfson has a strong desire to help others, and is known by his co-workers as kind and compassionate, a good listener, and an easy guy to be around. A native of Pipestone, MN, Nate has a Bachelor of Arts degree in Psychology and Sociology from Augustana University. Nate played baseball at Augie, and is now a coach for a club team in Dell Rapids. He enjoys spending time with family, friends, and his dog Luna, as well as watching and participating in sports. Nate appreciates working with others who are upfront, honest, and polite. He has worked for LifeScape since November 2015.

Contact:, 605.444.9823

Lyndsey Ihler

Lyndsey Ihler grew up in Canada, Africa, and Nebraska. She graduated from SDSU with a Bachelor of Science degree in Sociology with an emphasis on Human Services. She also holds an Associates of Science degree in General Studies from Western Nebraska Community College. Before joining the LifeScape staff in August 2015, Lyndsey was a Service Coordinator in Kansas and a Residential Supervisor in Madison, SD. It’s important to Lyndsey to be a positive influence in the lives of others, and one of her goals is to improve her sign language skills. Lyndsey enjoys time with her husband Matt and their dog and two cats. She also appreciates traveling, exercising, and quiet time reading.

Contact:, 605.444.9881

Nathan Jones

Nathan Jones is a musician and a fan of racing, the Chicago Blackhawks, and his dog, Stimpy. Originally from Toledo, OH, he graduated from USD in 2012 with a BA in German, English, and Secondary Education, and a minor in Fine Arts. He is certified to teach German (K-12) and English (7-12) in South Dakota and Minnesota. He is known as honest and straightforward, and for his self-described quirkiness and witty humor. He has Asperger’s Syndrome, so he likes people to know up-front that he may not make a lot of eye contact, asks lots of questions to process conversations, and prefers scheduled appointments to drop-ins. Above all, Nathan wants everyone to succeed.

Contact:, 605.444.9866

Parent Testimonial

"Our daughter, Patricia, has been receiving Case Management services from LifeScape for several years. We have been very pleased with the planning which has been very person-centered and individualized. LifeScape Case Managers advocate and help people realize their dreams and full potential."

– Deb D., Parent

Case Manager Testimonial

“Our case managers are truly committed to supporting people, so that they lead fulfilling lives and achieve their dreams. When I started working here over 30 years ago, I would have never guessed that I could build such strong, impactful relationships in my job! I get a great sense of satisfaction in seeing people achieve their goals and dreams."

– Kristi C., Case Manager